Knowledge Base

Welcome to our knowledge base for ratescalc clients. All our process and instruction documentation can be found here in one location.  See below for a comprehensive library of documents on getting the most from ratesacalc. 

Use the search bar to find locating documents easier. 

  • Components
  • Video Library
  • Documents

Aspects of ratescalc that control functionality, such as Secured Signing, Employment Contracts, Templates

Full library of our video instruction and training manuals of all aspects of ratescalc.com 

All our process documents and procedures are here for you to view and use to get the most out of ratescalc.

  • Tips & Tricks
  • Awards Documentation
  • Process Documents

A comprehensive library of tips and tricks that will help you navigate the system. 

All documentation about awards and award updates is in this section

Instructional documents to help you set up the system

Components

Secured Signing

To view our secure documents provider information

Employment Contracts

To read more information on employment contracts

Setting up EBA's

To view our secure documents provider information

Linking Employment Contracts

To read more information on employment contracts

Creating pay rates

Full details of our compliance updating

Managing Allowances

Please click the link to see more about how we integrate

Video Library

How to create a template

To view our secure documents provider information

How to change margins

To read more information on employment contracts

How to add your logo to documents

To view our secure documents provider information

How to set margins

To read more information on employment contracts

Compliance Updating

Full details of our compliance updating

Customisation & Integration

Please click the link to see more about how we integrate

Process Documents

November Awards Update

Learn about setting up for the upcoming award updates

Changing employment contracts

Read more about this feature in ratescalc

Data Security Policy

Full details of our Data Security Policy can be see here.

Refunds & Returns Policy

Please click the link below to see our Refunds and Returns Policy.

Set Up Documentation

Website Terms of Use

To view our terms of use for this website please click below

Privacy Statement

To read our complete Privacy Policy please click here

Data Security Policy

Full details of our Data Security Policy can be see here.

Refunds & Returns Policy

Please click the link below to see our Refunds and Returns Policy.