Nobody wants to talk about housekeeping in your client management system. Boring! (too much work?)

May be the data in your system got away from you, been in there so long it’s got cobwebs! And now you’re too scared to clear out those cobwebs in case there’s something important that you need?! And too daunted to go through it all, because, seriously, who’s got both the time and the knowledge of what needs to go and what needs to stay?

But we can’t keep making excuses or burying our heads in the sand. Expired rates, ancient job data and out-of-date client information inhibits the performance of your system and your team.

The real danger comes in the new financial year – when an accurate and compliant entry into July is paramount in the recruitment industry. Even if you recruit in a niche market without an award increase, or pay well above the award, there’s the 0.5% boost to superannuation, and possibly some changes to payroll tax and workers comp in your state. Clearly knowing what needs to be updated and ensuring properly archived job records will provide you with efficiency, compliance and peace of mind.

So, what’s our tip to make this happen?

Share the priority, sense of urgency and workload with your team. You may take comfort in allocating this task to the one person you feel you can trust but remember that many-hands-make-light-work. Keep in mind also that the consultants who have created, negotiated and worked with these rates deserve some credibility (and accountability) here. Set a deadline and put support mechanisms in place to avoid the “oh but I’m too busy recruiting to do system admin” excuse.

RatesCalc can help consultants identify what to keep, re-quote or archive with notifications and alerts. When it comes to updating the rates, a few clicks will update all those legislative changes too! Then they can get back to what they do best – recruiting (not system admin)!

We’ve invested in these awesome systems to make our businesses prosper – if we don’t maintain them, it’ll be like buying a new car and failing to service it! Make it a priority for this financial year – get your whole team onboard and get ready to celebrate the efficiencies of your successful 1^st July updates!